Refund and Returns Policy – "Kudrat Fashion"

Refund Policy – Kudrat Fashion

Effective Date: [Insert Date]

At Kudrat Fashion, customer satisfaction is our priority. If you are not fully satisfied with your purchase, we offer a hassle-free refund policy under the following terms and conditions.

1. Eligibility for Refund

You may request a refund if:

You received a defective, damaged, or incorrect item.
The product does not match the description on our website.
The item is unused, unworn, and in its original packaging with tags intact.

2. Non-Refundable Items

We do not offer refunds for:

Items that have been worn, washed, or altered.
Products damaged due to customer mishandling.
Sale or discounted items (unless defective).
Customized or personalized orders.

3. Refund Process

To request a refund, contact us within [insert number] days of receiving your order.
Provide order details and clear images of the defective or incorrect product.
Once approved, you must return the item to our address.
After receiving and inspecting the item, we will process your refund within [insert number] business days.

4. Refund Method

Refunds will be issued to the original payment method or as store credit.
For cash-on-delivery (COD) orders, refunds will be processed via [Bkash/Nagad/Bank Transfer] (if applicable).

5. Contact Us

If you have any questions about our refund policy, feel free to reach out:

📞 Phone: +880 1963-011255
🌐 Website: https://kudratfashion.com/
📌 Facebook: Kudrat Fashion

We reserve the right to modify this policy at any time. Please check back for updates.

Thank you for shopping with Kudrat Fashion!